Refund & Returns Policy

Overview

All products sold on Art4Fun are digital downloads. Due to the nature of digital goods, our refund policy is limited. Please read this page carefully before making a purchase.

Eligible for Refund

You may request a refund if:

• The digital file is defective — for example, the file is corrupted, cannot be opened, or is incomplete (missing pages)
• You were charged incorrectly — for example, you were charged more than the listed price or charged multiple times for the same order
• The product is materially different from what was described on the product page

Not Eligible for Refund

Refunds will not be granted for:

• Change of mind — simply deciding you don't want the product after downloading it
• Mistaken purchase — accidentally buying the wrong product
• Personal preference — the art style or difficulty level is not to your taste
• Duplicate purchase — buying the same product more than once by mistake
• Technical issues on your end — inability to download or open the file due to your device, software, or internet connection

How to Request a Refund

To request a refund for an eligible reason:

1. Email us at info@art4fun.online
2. Include your order number (found in your confirmation email)
3. Describe the issue you're experiencing
4. Attach any relevant screenshots or files showing the defect

We will review your request within 3 business days and respond with a resolution.

Refund Process

• Approved refunds are processed through 2Checkout (Verifone) and returned to your original payment method
• Refund processing times depend on your bank or card issuer (typically 5-10 business days)
• You will receive an email confirmation when your refund has been processed

Free Products

Free coloring pages are not eligible for refunds as no payment was made. If a free download link is broken, please contact us and we'll resolve the issue.

Contact

For any refund questions, reach out to us at info@art4fun.online. We're here to help.