Refund Policy

We want you happy with your purchase. Because our products are digital files delivered instantly, our refund rules are a little different from a physical shop — but when something goes wrong, we fix it.

01When refunds are available

We will refund or replace a purchase when:

• A download link is broken and we cannot fix it
• You were charged twice for the same order
• The file is materially different from its product description
• A refund was required by law or your payment provider

02When they are not

We cannot offer refunds for:

• Change of mind after a file has been downloaded
• Printing issues such as low ink or incorrect printer settings
• Accidental purchases where the file was successfully delivered — contact us anyway and we will try to help
• Free products and promotional downloads

03How to request one

Email hello@art4fun.online with your order details and a short description of the problem. We normally respond within 24 hours, Monday to Saturday.

04How long it takes

Once approved, refunds are issued to your original payment method through SafePay. Depending on your bank, it can take 5–10 business days to appear on your statement.

05Contact

Not sure whether your situation qualifies? Just ask — we would rather talk it out than leave you stuck. Contact page or WhatsApp +92 312 5135151.